The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We use Canada Post for all of our shipping needs. They provide a wide range of consistent services and delivery times are well within acceptable limits. Time frames are provided on each individual item's listing page.
Yes! From the item's listing page you will be able to explore your options for shipping upgrades to your region.
Yes we most definitely do! Whether it is a name or picture that you want on a bracelet or you have a specific piece that you would like designed and created, we are at your service :)
Yes. While traditional beading can be very time consuming, we are still open to taking wholesale orders. For more information, please message us through Etsy or email us at firstname.lastname@example.org